Last Updated: September 2025

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At AWEssentials LLC, we aim to deliver your wellness essentials quickly, securely, and with care. Below you’ll find details about processing, shipping, and what to expect once your order is placed.

Processing Time

Orders are typically processed within 1–2 business days. You’ll receive an email confirmation once your order is placed, and another with tracking details once it ships.

Delivery Timelines

• U.S. orders: Usually arrive within 5–7 business days.
  
• International orders: Typically arrive within 10–14 business days, though times may vary by destination and customs.
  

Shipping costs are calculated at checkout.

Tracking Your Order

Once your package leaves our fulfillment center, you’ll receive a tracking number and link to follow its journey. If you don’t see the email, please check your spam or promotions folder.

International Shipping

Yes, we ship worldwide. Most international orders arrive within 7–10 business days, but timing may vary. Customs fees or duties may apply and are the responsibility of the customer.

Lost, Delayed, or Damaged Packages

While rare, shipping issues can happen. If your package is lost, delayed, or arrives damaged:

• First, check with your carrier using the tracking number.
  
• If unresolved, contact us at care@awessentials.com within 7 days of delivery (for damage) or expected delivery (for loss/delay). Please include your order number and a clear description of the issue.
  

We’ll review your request promptly and work with you toward a solution.

Need Help?

If you have any shipping-related questions, reach out — we’re here to support you.

👉 Contact Us Here or email care@awessentials.com